Frequently Asked Questions

General Information

What are the library hours?

What is the library mailing address?

Answer:

UVa-Wise Library
1 College Avenue
Wise, Virginia 24293

How many books can I borrow?

Answer:

There is no limit on the number of books that any library patron can borrow at one time.

Facilities

Are there photocopiers in the library?

Answer:

There is one copier on the 4th floor of the library. Copies are $0.10 each, the copier uses cash/coins only.  Students cannot use CavsCard.

Does the library have microfilm readers?

Answer:

The library has two microfilm reader/printers located on the first floor.

Are there computers for student use in the library?

Answer:

There are over 100 desktop computers in the library, as well as laptops that can be checked out for in house use. Students, faculty and community users are welcome to use the computers as long as they have a UVa-Wise computing ID.

Can I print in the library?

Answer:

All of the Library's desk top computers print to a print station. Print stations are located on both the 4th and 2nd floors. 

Is there a fax machine in the library?

Answer:

There is not a fax machine available.

Where do I buy a printing card?

Answer:

If you exhaust your printing balance, print cards are available at the campus bookstore. They can be purchased in $5.00 incriments. Your printing card will have a number on it. You can log into your print account after signing into a campus computer and then apply that number to your account. If you have any problems, feel free to ask someone at the Circulation or Reference desk for help.

Is there a coffee shop in the libary?

Answer:

Books & Brew coffee shop is located on the 5th floor of the Library. They serve coffee as well as sandwiches and salads. They are open during the Fall and Spring Semesters from 8:00 am until 3:00 pm.

Circulation

Can I check out a book with my Cavs ID card?

Answer:

Your Cavs ID card works as your library card.  You need to have it for all library transactions.

For how long can I check out a book?

Answer:

Students can check out books for a three week period; other circulating materals such as videos, DVDs, and CDs are due in 3 days.  Faculty can check out books for the semester; other circulating materials such as videos, DVDs, and CDs are due in 3 weeks.

How do I renew a book?

Answer:

You can renew a book by either going to or calling the Circulation Desk (276-328-0158). An item can only be renewed twice after the intitial checkout without special permission.

What is the policy for overdues, fines or penalties?

Answer:

Borrowing privileges are suspended when a patron has outstanding fines or overdue books. Overdue fines are $0.10 per day per item for regular circulation material and accumulate until the book is returned or declared lost. Overdue fines on Reserve and Interlibrary Loan are $0.25 per day or hour per item. Notices for unpaid fines are overdue books are sent out regularly.  Material replacement cost is $50.00 per item.

Can I ask a spouse/family member/friend to check out a book for me with my ID card?

Answer:

Only the ID holder can check out material from the library.

Can I borrow a laptop or iPad from the library?

Answer:

Both laptops and iPads are available for checkout, but must be used within the library.

Find Books

How do I find a book?

Answer:

You can find books by looking in our catalog. The easiest way to do that is type your search query into the box and search everything. The catalog will give you information about the book's publication, as well as where it is located in the library.

What if a book I want is checked out?

Answer:

If a book that you need is checked out, you can place an item on hold.  When a hold notice will be placed on the item to keep it from being renewed. Material can also be recalled from a patron if it has been checked out for more than 3 weeks.  Once the item is returned, the patron who placed the hold will be called.

The Call Number for a book starts with "XX." What does that mean?

Answer:

An XX call number can mean one of two things. First, it can mean that we have ordered an item for the library, but it is not on the shelf yet. If that is the case, the catalog record will say "in process" or "on order." Secondly, it can mean that an item is actually an electronic document. In that case, there will be a link to the document in the catalog record.

Find Articles

How do I find a journal?

Answer:

The easiest way to see if the Library has either a physical or electronic copy of a journal title is to use our Journal Locator.  You can type in the name of the journal, or browse by subject. The title of the journal will appear with either a list of our physical holdings, or a link to our electronic holdings.

How do I find an article?

Answer:

There are many databases that can be used to find journal articles. The databases have basically the same search functions. Type your query into the search box, and limit your search results after they come up. One of the best places to start searching for articles is in a multi-disciplinary database like Ebsco. Here is a tutorial on doing a basic search on Ebsco.

What do I do if full text for an article is not available?

Answer:

If we do not have full text access for the article that you need you fist need to make sure that we do not have that journal in print or through another database. If we do not, you can Interlibrary Loan the item.  That means that we will get it from another institution. You need to fill out the ILL form in order to do that. This process can take up to a week.

Off Campus

Can I access electronic journals, books and databases if I am not on campus?

Answer:

As long as  you are a student or faculty you can access our libraries databases from home. In order to do that, just click on the database or product that you want to search, and a box will pop up asking for your ID and password.  That is the same as  your UVa-Wise email and password.